“Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest accomplishment or the smallest act of caring, all of which have the potential to turn a life around.” - Leo Buscaglia
Recently at an Ascension hospital, I noticed the following at the reception desk.
“A scrub wearing, smile bringing, life saving rockstar who lives to heal and loves to encourage. They’re kind of a big deal.”
Every single word is real as the nurses at this hospital are beyond amazing.
They are professional, helpful, caring and friendly.
They are spectacular because at the core they truly love and give from their heart.
These professionals are spectacular doers.
They live Walt Disney’s mantra, “Do what you do so well that they will want to see it again and bring their friends.”
They love what they do.
This is the key to the HSPP factor in their life.
They recognize that anyone on the planet can serve people.
However, to do it with flair, authenticity, passion, love and a clear purpose delivers incredible results beyond expectation.
Next time that you see a nurse remember to say thank you.
Coach Franco Cianflone
1 ON 1 COACHING
Mental Toughness For Life